To make your MyChart account even more secure,
use two-factor authentication.
You probably use two-factor authentication already,
like when logging into your bank account.
In addition to your password,
two-factor authentication uses something
only you have access to:
a trusted personal device or an email account.
Let me show you how this works.
I’ll do this from the web version of MyChart,
but the steps are similar using the
MyChart app on a mobile device.
Let’s say you want to log in to MyChart
to schedule an appointment.
First, you’ll go through a brief one-time setup.
On the MyChart login screen,
enter your username and password…
and select Sign In.
The first time you sign in with
two-factor authentication,
you can update your contact information
if you don’t have access to the
email address or phone number on file.
Your information is already up to date,
so select Continue.
Choose how you want to receive your
one-time use code for this session:
email or text message.
You might not see both options.
You want the code to be sent to the
email already on file in MyChart,
so select Send to my email.
In the next few seconds, MyChart generates a code
and sends it to your email address.
Let’s open a new browser tab and retrieve it.
Keep the MyChart browser tab open while you do this,
so you can quickly copy the code over.
Then paste the code into MyChart.
If you want to consider your current
device a trusted device,
select the Skip this step next time check box.
This means you don’t have to complete
two-factor authentication every time you log in,
so you should do this only on devices
you don’t share with others.
Then, select Verify.
Just like that, you’re safely
logged in to your MyChart account!
Thanks for watching.
To learn more about how to use MyChart,
check out our other videos.